Webinar:

New ITIL® extension modules

November 29, 2021, 15:00 CET

We are excited to announce the arrival of the ITIL® 4 Extension Modules, as part of the ITIL 4 certification scheme. Join Akshay Anand and Roman Jouravlev in the interview about the new ITIL 4 modules.

Webinar Partners

 

Conlea PeopleCert Axelos

What are we going to talk about?

Of course about new ITIL 4 Extension Moudles! These modules will allow individuals to learn about ITIL concepts, develop an understanding of relevant ITIL 4 guidance and enable career development opportunities in Cloud Services and Sustainability in Digital and IT.

ITIL 4 Specialist: Acquiring & Managing Cloud Services

Using the ITIL framework, this module provides vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions.

It explores the concept of the ‘cloud services user journey’ which aligns key ITIL concepts such as guiding principles and the service value chain to provide a holistic view and understanding of the entire procurement lifecycle.

ITIL 4 Specialist: Sustainability in Digital & IT

This module explores how service organisations may address sustainability challenges in relation to their digital and IT strategies, tactics, and operations, focusing on ITIL’s Service Value Chain and ITIL practices.

The module highlights key sustainability competencies and capabilities that service organisations should develop and provides guidance on how to build capacity within their teams to effectively manage sustainability challenges.

Akshay ANand

Akshay Anand

ITSM Product Ambassador & Evangelist @ Axelos

I am an IT Services Management professional, with nearly 20 years'​ global experience in designing & implementing ITSM , and managing IT Services. I have extensive experience in delivering IT Service Management transformations, leveraging tools such as ServiceNow. I hold the ITIL Expert Certification.

Roman Jouravlev

Roman Jouravlev

ITIL 4 Development Manager and Lead Architect @ AXELOS

Roman is an ITSM Portfolio Development Manager, responsible for the ITIL continual development. He joined AXELOS in 2016 after working for more than 15 years in ITSM, mostly in Russia, as a trainer, consultant, quality manager, and service desk manager.